Shipping policy

Last updated: 14 March 2026

Thank you for shopping with OzoneSphere. We are committed to delivering your order in a safe and timely manner.

Order Processing Time

All orders are processed within 1–2 business days after they are placed. Orders are not shipped or delivered on Sundays or public holidays.

Once your order is processed, it will be handed over to our delivery partners for shipment.

Shipping Time

Delivery times may vary depending on your location. Most orders are delivered within:

4–7 business days across India

Please note that delivery times may be slightly longer during high order volumes, holidays, or due to unforeseen logistical delays.

Shipping Charges

We currently offer Free Shipping across India on all orders.

There are no hidden shipping fees.

Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS or email. You can use this link to track the status of your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery on most orders across India. You can pay for your order when it arrives at your doorstep.

Incorrect Address or Failed Delivery

Please ensure that the shipping address and phone number provided during checkout are accurate. OzoneSphere will not be responsible for delivery issues caused by incorrect or incomplete shipping details.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery. Our team will review the issue and assist you with a replacement or refund if applicable.

Contact Us

If you have any questions regarding your order or shipping, please contact our support team: